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Account deletion

When account deletion is blocked

Depending on status, wait for an active deletion, retry later or request a legal review.

01

What to do

Depending on status, wait for an active deletion, retry later or request a legal review.

  1. 1Check that you are still signed in to the correct account.
  2. 2For “operation_in_progress”, wait without creating a new account.
  3. 3For “retry_later”, retry later with the same device and account.
  4. 4For a persistent failure, use the public deletion route and its listed legal contact.
Guided troubleshooting