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Safety

Handle a safety problem

Immediate safety always takes priority over app progress.

01

What to do

Immediate safety always takes priority over app progress.

  1. 1Stop and move to a safe, publicly accessible place.
  2. 2For immediate danger, call local emergency services; GFL is not an emergency service.
  3. 3End the tour if a path is closed, dangerous or private.
  4. 4Only afterwards, report a non-urgent product or content problem through the relevant Safety or Legal route.
Guided troubleshooting