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Tours

When a tour cannot be generated

Route, time, distance, safe places and connectivity must work together.

01

What to do

Route, time, distance, safe places and connectivity must work together.

  1. 1Check that location and internet access are available.
  2. 2Reduce distance or duration, or loosen interests and filters.
  3. 3Remove a custom endpoint that may be difficult to reach.
  4. 4Generate once more and wait for the confirmed preview.
  5. 5Start only after the tour has been safely saved.
Guided troubleshooting