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Account and sign-in

Confirm email or reset a password

Request fresh confirmation and reset links from the sign-in screen.

01

What to do

Request fresh confirmation and reset links from the sign-in screen.

  1. 1Enter your email address on the sign-in screen first.
  2. 2Choose “Resend confirmation” or “Forgot password?” for the relevant problem.
  3. 3Open only the newest link on the same device.
  4. 4For a reset, set and confirm a new password of at least eight characters.
Guided troubleshooting